Cookies are text files containing small amounts of information that are sent to the browser and stored on the user's computer, mobile phone or other device whenever a website is visited. Each time the user connects, the cookies send information back to the relevant website.

Cookies may be permanent (persistent cookies) if they remain on the computer until the user deletes them, or temporary (session cookies) if they are disabled when the browser is closed. Cookies may also be first-party cookies if they are set by the website being visited, or third-party cookies if they are placed by a website other than the one being visited.

How we use cookies

We use cookies to improve the functionality of our websites, enable users to move easily between pages, remember their preferences and ensure that users always have the best possible browsing experience.

Cookies used and their purposes

The cookies used on our websites can be classified as follows (see the cookie guide produced by the ICC, International Chamber of Commerce):

Strictly necessary cookies

These cookies are essential to enable users to move around the website and use the services they request, such as accessing protected areas of the website.

Strictly necessary cookies are first-party cookies and may be permanent or temporary. We use this type of cookie to manage user registration and login. Without these cookies, users would not be able to access the requested services and our websites would not function properly.

Performance cookies:

Performance cookies collect information about how users use a website, such as which pages are visited most frequently. These cookies do not store data that identifies individual visitors, but only aggregated and anonymous data.

We use these cookies to:

  • compile statistics in order to understand how our website is used
  • measure the distribution of our advertising campaigns.

These cookies may be permanent or temporary, and may be first-party or third-party cookies. In essence, these cookies collect anonymous information about the pages visited and the advertising messages displayed.

Functionality cookies

These cookies allow the website to remember choices made by visitors (for example, their username, language or country of access) and provide more personalised features. Functionality cookies may also be used to provide services requested by the user, such as access to a video or the ability to post a comment on a blog. The information used by these cookies is anonymous and cannot be used to track users' browsing activity on other websites.

We use these cookies to:

  • remember whether a particular service has already been provided to the user
  • improve the overall experience on the website by remembering the user's preferences.

These cookies may be permanent or temporary, and may be first-party or third-party cookies. In essence, these cookies remember the individual choices made by users in order to improve their browsing experience.

Advertising, profiling and conversion tracking cookies

This website uses advertising cookies, tracking pixels and third-party identifiers to monitor the effectiveness of our marketing campaigns and understand which purchases result from clicks on our advertisements.

These cookies are used to limit the number of times an advertisement is shown to a user and to monitor the distribution of advertising campaigns.

Advertising cookies are used to manage advertising on the website.

Advertising cookies are placed by third parties, such as advertisers and their agents, and may be permanent or temporary. In practice, these cookies are linked to advertising services provided by third parties on our website.

This website uses advertising cookies, tracking pixels and third-party identifiers to measure the effectiveness of our marketing campaigns and understand which purchases result from clicks on our products.

More specifically, Google tools (Google Ads, Google Analytics and Google Merchant Center automatic tagging) are active on the website to monitor sales and optimise advertisements. Tracking complies with the requirements of Google Consent Mode v2. Tracking tools from Meta (Facebook) may also be present to measure the effectiveness of advertisements on social networks.

Activation of these cookies is not mandatory: data will be processed only and exclusively if you provide your explicit consent through our cookie banner. If you refuse, none of these tools will store profiling information in your browser.

Other third-party cookies

Some pages on our website may contain content from services such as YouTube or Facebook. We do not control the cookies used by these services, so we invite users to visit the websites of these third parties for the relevant information.

Google Customer Reviews

A script provided by Google may be loaded on the order confirmation page to display the opt-in module for the “Google Customer Reviews” programme. This module allows the customer to choose whether to receive a survey from Google about their shopping experience.

The service may involve connections to Google domains and services and the transmission to Google of technical information and data required for the module to function, such as the order reference, email address, delivery country, estimated delivery date and any identifiers of the products purchased. Google sends the survey only if the customer agrees to participate through the relevant module.

Cookie management

Users can decide whether or not to accept cookies by using their browser settings.

Please note: completely or partially disabling technical cookies may affect the use of website features reserved for registered users. Public content, on the other hand, can still be accessed even if cookies are completely disabled.

Disabling third-party cookies does not affect browsing in any way.

Settings can be configured specifically for different websites and web applications. In addition, the leading browsers allow different settings to be defined for first-party and third-party cookies.

For example, in Firefox, through the Tools->Options ->Privacy menu, users can access a control panel where they can choose whether or not to accept different types of cookies and remove them.

Which third-party cookies we use, what they are used for and how to disable them:

  • Google Analytics: This is a cookie sent to the browser by Google for statistical purposes, to better understand how visitors use the website and therefore improve their experience over time. Google collects this data but will not be able to identify the user in any way.

    How can it be disabled? You can find further information and, if you wish, block the cookie by visiting the following link http://www.google.com/intl/it_ALL/analytics/learn/privacy.html Alternatively, you can disable Google Analytics cookies by installing the browser add-on provided by Google https://tools.google.com/dlpage/gaoptout

  • Facebook: Collects information on behalf of Facebook in order to provide content and advertisements relevant to your interests while helping to ensure user security.

    How can it be disabled? For further information, including how to disable this feature, please visit Facebook's privacy page https://www.facebook.com/help/cookies?ref_type=sitefooter

  • Twitter: Twitter uses data collected through cookies to provide, evaluate and improve its services. In particular, it uses this data to protect your security, detect and remove spam, abuse and other activities that violate the Twitter Rules, remember information about your browser and preferences, enable Twitter to improve and understand how users use its services, including buttons, widgets and Twitter Ads, personalise its services, display advertisements, evaluate their performance and make them more relevant based on criteria such as your activity on Twitter.

    How can it be disabled? For further information, including how to disable this feature, please visit Twitter's privacy page https://support.twitter.com/articles/20170519-uso-dei-cookie-e-di-altre-tecnologie-simili-da-parte-di-twitter

  • Google +: Google uses the information collected to provide, manage, protect and improve its services, to develop new services, and to protect Google and its users. It also uses this information to provide personalised content, for example to display more relevant search results and advertisements.

    How can it be disabled? For further information, including how to disable this feature, please visit Google's privacy page https://www.google.com/intl/it/policies/privacy/

  • Youtube: As a service provided by Google, the same considerations set out above apply.

    How can it be disabled? For further information, including how to disable this feature, please visit Google's privacy page https://www.google.com/intl/it/policies/privacy/

  • Pinterest: Pinterest collects information through its cookies in order to improve its services by personalising them according to the visitor's browsing experience.

    How can it be disabled? For further information, including how to disable this feature, please visit Pinterest's privacy page https://about.pinterest.com/it/terms-service

  • Hotjar: Hotjar collects information through its cookies in order to improve the usability of the website.

    How can it be disabled? For further information, including how to disable this feature, please visit the Hotjar page https://www.hotjar.com/legal/compliance/opt-out

Withdrawal and management of Cookie consent

In accordance with the guidelines of the GDPR and the Italian Data Protection Authority, you have the right to change or withdraw your consent to the use of optional cookies at any time.

In addition to using the dynamic settings button that is always visible on the website, you can immediately clear all tracking cookies installed in your browser (leaving only the technical cookies essential for the operation of the website) by clicking the following immediate withdrawal link:

Click here to withdraw consent and delete cookies

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